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Hair Care and Wig Care Instructions

Wig Care InstructionsThe proper care of your wig w...
07/06/2018

Delivery Information & Returns

DELIVERY & RETURNS

DELIVERY

Total Delivery Time = Processing Time + Delivery Time Processing Time

According to different products, there are different processing times. You can see more details as followings:
• Standard Order: It will take 5-7 working days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 8-12 working days to produce your wigs.
• Full Lace Wigs Order: It will take 12-15 working days to produce your wigs.

Another 1-3 working days for shipping.

 Delivery Methods

We will deliver your order by UPS/FEDEX According to credit cards clearance, address confirmation and availabilities of our products.

 Where is my order?

We will email you to say that your order has been despatched and the tracking number will be sent together. Then you can check the status of your parcel online.


RETURNS

At our website your complete satisfaction is our top priority. We offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are concerned about first. If you want to return your order, please notify us by email or live chat firstly, stating the reason and the order number within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a trackable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. And for orders with free shipping, a $10 handling charge will be incurred. So please contact us with all your questions and concerns before placing your order.